Slot Casino Malaysia Privacy Policy – User Data Protection

Slot casino collects various types of personal information to enable us to provide the best, most secure, and most reliable service to Malaysian players. Data is collected directly from you as well as automatically through your use of our platform.

A. Information You Provide Directly:

• Full name as per MyKad or Malaysian passport
• Date of birth and ID number (for age verification)
• Registered Malaysian email address and phone number
• Malaysian residential address
• Malaysian bank account details or e-wallet information (Touch 'n Go, GrabPay, DuitNow) for transaction processing
• Selfie or identity document (when KYC verification is required)

B. Information Collected Automatically:

C. Information from Authorised Third Parties:

In certain cases, slot casino may receive your personal information from authorised third parties such as identity verification providers, FPX payment processors, and relevant regulatory bodies — solely for security and legal compliance purposes.

Slot casino uses the personal information collected for the following purposes, all of which are lawful under Malaysian law:

Slot casino does not sell, rent, or disclose your personal information to third parties for profit. However, in the course of operating the platform, we may share your data with the following categories of parties:

• Payment Providers: Transaction details required to process deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and the FPX network (Maybank, CIMB, and others).
• Game Providers: Minimum account information required by providers such as Evolution Gaming, PG Soft, and Pragmatic Play to deliver games on the slot casino platform.
• Identity Verification Services: Information required for the KYC process in order to comply with Malaysian legal requirements.
• Malaysian Authorities: Where required by law, court order, or a valid request from a regulatory authority in Malaysia.
• Technology Service Providers: Cloud infrastructure, cybersecurity, and analytics providers that help slot casino operate — all bound by strict data protection agreements.

Slot casino takes the security of your personal data very seriously. We have implemented multiple layers of technical and organisational safeguards to keep your data protected at all times:

• 256-bit SSL Encryption: All communication between your device and the slot casino platform is encrypted using the latest SSL/TLS technology — the same standard used by Maybank2u and CIMB Clicks.
• Two-Factor Authentication (2FA): Players can enable 2FA for an additional layer of security on their slot casino account.
• 24/7 Monitoring: Our threat detection system monitors for suspicious activity around the clock and will automatically block access if an intrusion attempt is detected.
• Internal Access Controls: Only authorised slot casino staff with a legitimate business need may access players' personal data. All access is logged and audited.
• Regular Penetration Testing: The slot casino platform undergoes regular penetration testing by independent security experts to identify and address vulnerabilities.

While we take all reasonable precautions, no system can be guaranteed 100% secure. Slot casino encourages players to also protect their accounts by using strong passwords and never sharing login credentials with anyone.

The slot casino platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and support essential functions. The types of cookies we use are as follows:

You can manage your cookie settings through your browser. Please note that blocking mandatory cookies may affect the functionality of the slot casino platform, including your ability to log in and complete transactions.

Slot casino retains your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by Malaysian law. The general retention guidelines are as follows:

• Active Account Data: Retained for the duration your account is active and for 5 years after account closure, for legal compliance and dispute resolution purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's Anti-Money Laundering Act 2001 (AMLA).
• Support Communication Logs: Retained for 2 years to allow us to reference your interaction history if needed.
• Anonymised Analytics Data: May be retained for a longer period as it cannot be linked to any specific individual.

When data is no longer needed, slot casino will securely delete it using methods that ensure it cannot be recovered. You may request deletion of your data by contacting our privacy team.

As a slot casino player and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal information:

Slot casino services are strictly for individuals aged 18 and above. slot casino does not knowingly collect personal information from individuals under the age of 18.

If we find that a child's personal information has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has used the slot casino platform without authorisation are encouraged to contact us promptly at support@slotcasino.im.

In operating the slot casino platform globally, your personal information may be transferred to and processed in countries other than Malaysia. This may involve servers and infrastructure located in countries with different data protection laws.

Slot casino ensures that all cross-border data transfers are adequately protected through mechanisms such as:

• Standard data transfer agreements compliant with international best practices
• Use of cloud service providers certified to international security standards (ISO 27001 and equivalent)
• A data protection impact assessment is conducted before any new data transfer is implemented

You can find out more about the protection mechanisms used for specific data transfers by contacting the slot casino privacy team.

The slot casino platform may contain links to third-party websites or services. These links are provided for convenience only and do not imply that slot casino endorses or is responsible for the content, privacy policies, or practices of any such third-party websites.

Slot casino is not responsible for the collection, use, or disclosure of your personal information by third-party websites. We strongly encourage you to read the privacy policy of every website you visit. This Privacy Policy applies only to information collected by slot casino through our official platform at slotcasino.im.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way slot casino handles your personal information, please contact our Data Protection Officer (DPO) through the following channels:

• Privacy Email: privacy@slotcasino.im
• General Support Email: support@slotcasino.im
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the slot casino platform

We are committed to acknowledging all privacy enquiries within 3 business days and resolving any complaints within 21 business days. If you are not satisfied with how we have handled your complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).

Slot casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or operational needs. When we make material amendments, we will notify you through:

• An email notification sent to your registered email address with slot casino
• A prominent notice on the slot casino platform homepage
• A pop-up notification upon your next login after the amendment date

The date this Privacy Policy was last updated is shown at the top of this document. Continued use of the slot casino platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.